Enterprise resource planning (ERP) is the main foundation of several businesses operating. When a customer interacts with the support team, the key points from the interaction can be filed in the ERP for future decisions. When sales trends need to be analyzed for specific operational decisions, custom reporting is possible. This data visibility helps organizations to serve customers and boost employee efficiency in a better way.
ERP integration with the E-commerce website is the coordination between an online selling store and the back-end (ERP) system. Streamlined Magento ERP integration enables the flow of information between the two systems meaning data needs to be entered for once into the system.
Why Magento ERP Integration is needed?
What are the Drawbacks of Manual Processes?
When an E-commerce store or other digital processes are not automated, mistakes become a norm.
What are the benefits of ERP E-commerce integration offers to business enterprises?
ERP data are available 24/7 and need to be entered once. This means no need for special care regarding the stock availability or the order statuses. ERP system facilitates and shares all the necessary details with your customers thus growing overall customer satisfaction.
ERP can store information about the products. The details include product name, SKU, description, price, dimensions, and quantity. Apart from these basic details, the best part of Magento ERP Integration is the availability of the attribute sets, product availability, category information, related products, and substitutes. Products should be created in the ERP and fine-tuned within your E-commerce platform.
Price is defined in ERP, and that comprises of different elements like rebates and discounts for specific customer groups. ERP offers liberty to store admin to create special prices for a limited time, which will be shown on the E-commerce website. For store owners, this means no need to concern about the different special prices and only focuses on business expansion.
The main reason behind investing in ERP is the organization of the financial database. If your E-commerce business is integrated with the ERP itself, it would be much easier to analyze the number of sales, online numbers, and match them with the other important parameters of your business. Not only will that, but automation also helps in reducing the possibility of human error.
The ERP solution must include technical support, although some Magento 2 Enterprise Edition Development companies offer that as some additional hours that you can hire as a monthly or annual plan. It’s advised to train the team to use the software on a daily basis because they’re the ones who will synchronize for the proper functioning of the E-commerce site.